Privacy Policy

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Full name, date of birth, and contact information (phone, email, address)
• Medical history, symptoms, and health information relevant to your care
• Insurance information and payment details
• Appointment requests and communications with our office
• Website usage data collected through cookies and analytics tools

2. How We Use Your Information

Your information is used solely for:

• Scheduling and managing your appointments
• Providing medical care, treatment, and follow-up services
• Processing insurance claims and payments
• Sending appointment confirmations and reminders
• Complying with legal and regulatory requirements
• Improving our website and services through anonymized analytics

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal and health information, including:

• SSL/TLS encryption for all data transmitted through our website
• Secure, access-controlled storage of all patient records
• Staff training on confidentiality and HIPAA compliance
• Regular security audits and system updates
• Strict access controls — only authorized personnel access your records

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• With your consent — when you authorize us to share with another provider or party
• For treatment purposes — with other healthcare providers involved in your care
• Insurance and billing — with your insurance company for claims processing
• Legal requirements — when required by law, court order, or regulatory authority
• Emergency situations — to prevent serious harm to you or others

5. Cookies & Website Analytics

Our website uses cookies and third-party analytics tools (including Google Analytics and Google Tag Manager) to understand how visitors use our site. This data is anonymized and used only to improve our website experience. You can disable cookies in your browser settings at any time. We do not use cookies to collect personally identifiable health information.

6. Your Rights

You have the right to:

• Access and review your personal health information
• Request corrections to inaccurate information
• Request restrictions on how we use or share your information
• Receive a copy of our Notice of Privacy Practices
• File a complaint if you believe your privacy rights have been violated

7. Reproductive Health Privacy

Miami Women's Center takes the privacy of your reproductive health decisions with the utmost seriousness. We are fully committed to protecting information related to abortion services, contraception, and other sensitive reproductive health matters in accordance with all applicable state and federal laws. We will never disclose this information without your explicit written consent, except as required by law.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: